Changing your account password

You can change your Hornetdrive password via the login screen. To change it, please follow these steps:

1. Choose 'Set New Password' from the login screen
2. Enter your linked email and choose 'Get Temporary Password'
3. Use the temporary password to login.
4. Once logged in, please make sure to change your temporary password.

The temporary password will be sent to the email address linked to your Hornetdrive Account. If you did not receive a temporary password, please make sure that it has not been filtered as Spam or Junk. If you are currently logged into your account from the client, you will not see the login screen. There are three options available to navigate to the login screen:

1. Install the Hornetdrive Client on either a new OS user or a new computer, previously not used with your Hornetdrive Account.
2. Remove the Hornetdrive Client and the local files from your computer. To do so, please follow the guideline provided here.
3. If you are using a mobile client please follow these steps:
   • Remove the Hornetdrive Client from the device
   • Restart the device
   • Download the client again from the store (iTunes/Google Play/Windows)
   • Start the client