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  1. Hornetdrive KnowledgeBase
  2. Troubleshooting

Troubleshooting

  • Restoring encrypted data
  • Error message "Error reading or decrypting registration information"
  • Userinterface whitescreen
  • "App not compatible with iOS 11" error when opening Hornetdrive app
  • Solving synchronization issues
  • Deleting data from Hornetdrive won’t free up my space
  • Opening a file creates a new version
  • "File name/path too long" error message
  • "Working set is full" error
  • Invitation cannot be accepted, button greyed out
  • Not possible to enable inactive drive with error message „Drive unknown“ from macOS 10.13
  • Synchronization error after deleting a file or folder
  • Why is the synchronisation of Hornetdrive slow?
  • Using Hornetdrive with 4K displays
  • Connection error after auto start
  • Hornetdrive Version 4.6.7.2415 MacOS can't be opened because Apple cannot check it for malicious software.
  • Inactive Drives will be renamed after re-enabling them
  • Hornetdrive App needs (on mobile devices) a long time to start. How can I accelerate this?
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